Privacy Policy

This privacy policy for Savv.ie ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

• Visit our website at Savv.ie
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@savv.ie.

What data do we gather?

In Summary: We gather personal data that you provide to us.

We collect personal data that you voluntarily provide to us when you register on the Services, conduct your property search, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Data Provided by You. The personal data that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal data we collect may include the following:

• email addresses
• phone numbers
• usernames
• passwords

Sensitive Data. We do not process sensitive data.

All personal data that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal data.

Content submitted by you. We collect the content you submit to the Services. This includes your reviews and comments and your communication with us. Your content may include text and links.

We collect information about the actions you take when using the Services. This includes your interactions with content, like area reviews.

Much of the information on the Services is public and accessible to everyone, even without an account. By using the Services, you are directing us to share this information publicly and freely.

When you submit content (including reviews and comments) to a public part of the Services, any visitors to and users of our Services will be able to see that content, the username associated with the content, and the date and time you originally submitted the content.

Which data is collected automatically?

In Summary: some data — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain data when you visit, use, or navigate the Services. This data does not reveal your specific identity (like your name or contact information) but may include device and usage data, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, data about how and when you use our Services, and other technical data. This data is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect data through cookies and similar technologies (please see Cookie policy below).

How do we handle your data?

In Summary: We handle your information to provide, enhance, and manage our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also handle your information for other purposes with your consent. We handle your personal information for various reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may handle your information so you can create and log in to your account, as well as maintain your account's functionality.
• To deliver and facilitate the delivery of services to the user. We may handle your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may handle your information to respond to your inquiries and address any potential issues you might have with the requested service.
• To send administrative information to you. We may handle your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To request feedback. We may handle your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may handle the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see 'What Are Your Privacy Rights?' below.
• To deliver targeted advertising to you. We may handle your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To identify usage trends. We may handle information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may handle your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To save or protect an individual's vital interest. We may handle your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

What legal grounds do we use to handle your data?

We handle your Personal Data to ensure the necessary fulfilment of your contract with us. In specific situations, we may also handle your Personal Data for our legitimate interests, such as informing you of changes to our services, providing you with information about other services we offer, or complying with any legal obligations to which we are subject.

When and with whom do we share your personal data?

In Summary: We may share information in specific situations described in this section and/or with the following categories of third parties.

Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

• Ad Networks
• Affiliate Marketing Programs
• Cloud Computing Services
• Data Analytics Services
• Finance & Accounting Tools
• Government Entities
• Data Storage Service Providers
• Communication & Collaboration Tools
• Payment Processors
• Performance Monitoring Tools
• Retargeting Platforms
• Sales & Marketing Tools
• Testing Tools
• User Account Registration & Authentication Services
• Website Hosting Service Providers
• Social Networks

We also may need to share your personal information in the following situations:

Business Sales/Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity.

Legal Disclosures. When required to by law, we may disclose information about you. This may be as a result of a subpoena or other legal process. Your personal information will also be shared if we believe that the disclosure is necessary legally.

What are your privacy rights?

In Summary: The General Data Protection Regulations offer you a number of rights in relation to your data. This includes the right to access a copy of your data, a right to receive a copy of your data that can be transferred to another organisation, a right to data deletion, a right to withdraw your consent to data processing, a right to restrict the processing of your data, and information on any automated decision-making processes.

Data Retention

The amount of time that we retain data for, depends on the type of data being retained, and how that is used. In some cases, there will be a legal requirement for us to hold data for a specified amount of time. In other cases, we will not retain the data for any longer than necessary for the purpose that it was collected and processed.

When you register an account with us, we will retain the personal information that you provide to us for as long as you hold this account. Once an account has been closed, we will continue to retain this personal data for a period of seven years. This timeframe is in line with the Irish statutory limitation periods.

All other data provided, which is not personally identifiable, will be retained for possible future use, including details outlined in section 10 of the Terms & Conditions. If you have provided data to us without registering an account, this data will be retained for 7 years after your last date of activity with us.

Right to Access Your Personal Data

Non-registered and registered users of the Sites can request we provide them with a copy of the personally identifiable information we hold. Please contact contact@savv.ie.

Right to Data Deletion

Non-registered and registered users of our sites can request we delete any personally identifiable information we hold by using our data request feature. In some instances we may be unable to delete your data if we are required to retain it to comply with our legal obligations (including requests from law enforcement agencies).

Right to Data Portability

Registered users of our site have the right to data portability. This means that you can request that a copy of your data is made available in a structured, commonly used and machine readable form that can be transferred to you or to another organisation. You may request a portable copy of your data by using our data request feature.

What is our stance on third-party websites?

In Summary: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

Do we use cookies and other tracking technologies?

In Summary: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

How do we ensure the security of your data?

In Summary: We strive to safeguard your personal information through a combination of organizational and technical security measures.

We have implemented reasonable technical and organizational security measures intended to safeguard the security of any personal information we handle. However, despite our precautions and endeavours to secure your information, it's important to note that no electronic transmission over the Internet or storage technology can be guaranteed to be entirely secure. Therefore, we cannot assure or guarantee that hackers, cybercriminals, or other unauthorized third parties will not manage to circumvent our security measures and unlawfully collect, access, steal, or modify your information. While we make every effort to protect your personal information, the transmission of such information to and from our Services is undertaken at your own risk. It is advisable to access the Services only within a secure environment.

Do we collect data from minors?

In Summary: We do not knowingly gather data from or market to individuals under the age of 18.

We do not intentionally request data from or advertise to individuals under the age of 18. By utilising the Services, you affirm that you are at least 18 years old or that you are the parent or guardian of a minor and consent to the minor's use of the Services. If we discover that personal information has been collected from users under the age of 18, we will deactivate the account and take appropriate steps to promptly remove such data from our records. If you become aware of any data we may have obtained from individuals under the age of 18, please contact us at contact@savv.ie.

Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information and continued use of the website acknowledges consent of these changes. Do not continue to use the site if you do not accept this policy change.